Choosing The Right Home Security System Provider

By Adriana Noton


Choosing the right home security system provider, when the market has so many options, may be a challenge. However, by focusing on a few important criteria, homeowners will choose a solid company for their security needs. Companies that offer great customer service, along with the latest technology, will ensure that homes are kept safe and secure. In addition, alarm systems will provide homeowners with significant savings on their homeowner's insurance costs.

One hallmark of a great provider is customer satisfaction. Satisfied customers will be customers for the long haul, and smart companies know how to keep them happy. Representatives of smart companies solve problems quickly, and are available via telephone or internet. If companies badger potential customers, using overly aggressive sales techniques, then customers should find service elsewhere.

Before the transaction, a good provider will explain the details of every charge. A system installation may have a hard-to-understand fee structure, including cancellation fees, installation fees, and monthly monitoring fees. All of these prices will be listed in writing by a good company, and customers will receive a copy of the estimate.

Customers should look for a money-back guarantee. The guarantee should be in effect for at least thirty days, and companies should place no conditions on customers who want to discontinue service. Companies should reimburse shipping fees, as part of their money-back guarantee. Also, companies should not levy a restocking fee, for equipment that is returned.

Companies should offer technologically-advanced interactive monitoring. Interactive monitoring allows customers to keep an eye on their home via the internet, their smart phone, or their PDA. Also, interactive monitoring allows family and friends to be signed up, to receive a notification if an alarm is activated. With interactive monitoring, the network of eyes watching a property is expanded far beyond just the local police.

The safest and most reliable connections are cellular. Connecting to the monitoring station via cellular will be more expensive, but the service will outperform both broadband and telephone connections. With cellular, thieves cannot sever a connection by cutting a phone line, and internet outages will not result in service interruptions.

Offering do-it-yourself installation is one way that companies save money for customers. With the latest advances in alarm technology, installation is easy; customers will not have to take an entire day off from work, running wires and drilling holes in their walls. In addition to saving money, customers will be able to control sensor placement, if they install the system on their own. However, customers should call their homeowner's insurance provider, before installing systems on their own. Some insurers will refuse to extend a discount for alarm systems, if homeowners do not have the system professionally installed.

Purchasing alarm systems saves homeowners from losing money due to burglary, and helps homeowners to save money on insurance. Additionally, utilizing cutting-edge industry technology will help to keep home invaders and thieves at a distance. Customers should not sign with a home security system provider who does not embrace technology, prioritize customer service, and disclose any and all fees in writing.




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